 |
Support
Agents Qualifications and Skills |
|
|
 |
 |
Microsoft®
MCP |
 |
|
CompTIA A+® Certification |
|
The Microsoft Certified Professional (MCP)
credential is for professionals who have the skills to successfully
implement a Microsoft product or technology as part of a business
solution in an organization.
Click
here for further details |
CompTIA A+ certification is an international
industry credential that validates the knowledge of computer service
technicians with the equivalent of 500 hours of hands-on experience.
The exams cover a broad range of hardware and software technologies,
but are not bound to any vendor-specific products.
Click
here for further details |
| |
|
Microsoft®
MCSE |
|
Other
Qualifications held: |
Microsoft Certified Systems Engineers (MCSEs) design
and implement an infrastructure solution based on the Windows platform
and Microsoft Servers software.
Click
here for further details |
- B.E Computer Science & Engineering
- B.E Mechanical Engineering
- B.E Electronics Engineering
|
| |
|
Cisco®
CCNA |
Other
Skills |
The CCNA certification (Cisco
Certified Network Associate) indicates a foundation in and apprentice
knowledge of networking. CCNA certified professionals can install,
configure, and operate LAN, WAN, and dial access services for small
networks (100 nodes or fewer), including but not limited to use
of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs,
RIP, Ethernet, Access Lists.
Click
here for further details |
Competent experience of working
with UK ISP on:
|
- Narrowband support
- Broadband support
- Customer support
|
| |
|
| Cisco is a registered
trademarks of Cisco Systems, inc in the United States and/or other
countries |
Microsoft and Windows
are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries
|
| |
|
